We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

For one particular website, I am getting the Untrusted Connection message, and it does not allow exception, and keeps bringing me back with a specific error cod

  • 3 risposte
  • 1 ha questo problema
  • 1 visualizzazione
  • Ultima risposta di DMV88

more options

An art website I visit keeps giving me the Untrusted Connection message. When I click I understand the risks, and click Add Exception and then click Confirm Exception, it just brings me back to the Untrusted Connection message and alert. On another browser the website loads, but on Firefox it keeps giving me this message. For details, it tells me the error is Error code: sec_error_cert_signature_algorithm_disabled so I am unsure what this means, I am not a computer knowledgeable person, but it is highly annoying to be unable to go to a website I normally go too all the time.

An art website I visit keeps giving me the Untrusted Connection message. When I click I understand the risks, and click Add Exception and then click Confirm Exception, it just brings me back to the Untrusted Connection message and alert. On another browser the website loads, but on Firefox it keeps giving me this message. For details, it tells me the error is Error code: sec_error_cert_signature_algorithm_disabled so I am unsure what this means, I am not a computer knowledgeable person, but it is highly annoying to be unable to go to a website I normally go too all the time.

Soluzione scelta

You can see in the second screenshot that the certificate is issued by your Avast security software.

You can disable HTTPS scanning in Avast Web Shield.

Open the Avast dashboard on the affected system.
Select Settings from the left sidebar menu.
Switch to Active Protection.
Click on Customize next to Web Shield.
Uncheck the "Enable HTTPS Scanning" option and click ok.
Leggere questa risposta nel contesto 👍 0

Tutte le risposte (3)

more options

Here are images of the messages I am getting

more options

Soluzione scelta

You can see in the second screenshot that the certificate is issued by your Avast security software.

You can disable HTTPS scanning in Avast Web Shield.

Open the Avast dashboard on the affected system.
Select Settings from the left sidebar menu.
Switch to Active Protection.
Click on Customize next to Web Shield.
Uncheck the "Enable HTTPS Scanning" option and click ok.
more options

That fixed it, I was worried it was something else since this never happened before and I always use Avast. Thank you for the information.