Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox won't load after Avast update.

  • 4 risposte
  • 1 ha questo problema
  • 3 visualizzazioni
  • Ultima risposta di FredMcD

Alphapygmy
Alphapygmy
more options

My computer auto updated Avast this morning and now Firefox and Thunderbird will not load. There is a small hourglass next to the cursor for a second but that's all. I can see it load in the task manager for about 1 second then it disappears. Tried disabling Avast, restarting, computer keeps passing safe mode when I try to start it that way. I have no other browsers on that pc. I'm assuming Avast because it was fine yesterday, the only change today was Avast doing stuff. Thanks

My computer auto updated Avast this morning and now Firefox and Thunderbird will not load. There is a small hourglass next to the cursor for a second but that's all. I can see it load in the task manager for about 1 second then it disappears. Tried disabling Avast, restarting, computer keeps passing safe mode when I try to start it that way. I have no other browsers on that pc. I'm assuming Avast because it was fine yesterday, the only change today was Avast doing stuff. Thanks

Tutte le risposte (4)

Alphapygmy
Alphapygmy Utente che ha posto la domanda
more options

More info- uninstalled Firefox and the reinstall works. Tried the same for Thunderbird but still not loading...

FredMcD
FredMcD
more options

If you think Avast is causing the problem with Thunderbird, check with Avast support.

Alphapygmy
Alphapygmy Utente che ha posto la domanda
more options

I'm not sure it was Avast, just noticed it did an update and was wondering if there were others experiencing the same issue. There's 1 Firefox and 1 Thunderbird post having about the same issue within the last 24 hrs.

FredMcD
FredMcD
more options

There was a problem with Hitman Pro.