Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox will not open again after closing unless restarting computer.

  • 6 risposte
  • 1 ha questo problema
  • 9 visualizzazioni
  • Ultima risposta di Happy112

more options

Using ff52 esr with xp. After closing ff, I check with task manager, (and "what's running"), and they show ff is closed, yet when I try to restart it, nothing. If I restart computer, ff starts fine.

Using ff52 esr with xp. After closing ff, I check with task manager, (and "what's running"), and they show ff is closed, yet when I try to restart it, nothing. If I restart computer, ff starts fine.

Soluzione scelta

Update: Turned out that 'Malwarebytes Anti-exploit' was the problem, not an add-on. Disabled it and the problem went away. Also seems like FF is running faster now too.

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (6)

more options

Hi,

Assuming that you close Firefox by clicking the 'closing X' - would you do it like this :

3-bar menu => at the bottom : Exit = power button.

Does that make a difference  ?

more options

Did you look under the Processes tab in the Windows Task Manager?

more options

cor-el said

Did you look under the Processes tab in the Windows Task Manager?

That's what I thought the OP meant in his original post .....

more options

Thanks Happy & cor-el. I disabled a couple of add-ons, and FF closed fine. If it acts up again I will try using the power button Happy mentioned. Recently updated to FF-52, so that might have conflicted with an add-on. Thanks again guys.

more options

Soluzione scelta

Update: Turned out that 'Malwarebytes Anti-exploit' was the problem, not an add-on. Disabled it and the problem went away. Also seems like FF is running faster now too.

more options

Thank you for letting us know - might be very helpful to others  !

Would you please mark your last post as 'Chosen Solution'  ?