Проблемы в видео
Здравствуйте! При воспроизведении видео с ютуб картинка выходит розово-зелёной (как бы цветной негатив). Само по себе воспроизведение нормальное (скорость, звук и т.п.). В других браузерах тоже всё ок. Ещё момент - при использовании встроенного в мозиллу "механизма" для выполнения скриншота, снимок получается нормальным (то есть как будто никакой проблемы нет) А при нажатии prt sc на клавиатуре - на снимке экрана видна эта зелень. К сожалению, прикрепить здесь скриншот не получается - крутится колёсико загрузки бесконечно и не загружается. Как можно решить мою проблему?
Заранее благодарю за ответ. С уважением, Наталия
Soluzione scelta
hi, we are currently aware about this on some windows 8 configurations with amd graphics cards and older drivers. please see if there's a more recent graphics driver available for your system at https://support.amd.com/en-us/download and if installing that already solves the playback issue.
otherwise you can do the following to work around the problem: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named media.windows-media-foundation.use-nv12-format. double-click it and change its value to false.
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Soluzione scelta
hi, we are currently aware about this on some windows 8 configurations with amd graphics cards and older drivers. please see if there's a more recent graphics driver available for your system at https://support.amd.com/en-us/download and if installing that already solves the playback issue.
otherwise you can do the following to work around the problem: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named media.windows-media-foundation.use-nv12-format. double-click it and change its value to false.
Thank you very much. Second instruction worked.
Hello,
I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily. Thank you for contacting Mozilla Support.