We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Clicking links causes loading, but doesn't open link

  • 3 risposte
  • 1 ha questo problema
  • 5 visualizzazioni
  • Ultima risposta di Brodio

Brodio
Brodio
more options

Sometimes when I click on a link, I get a loading icon on the tab, but when it finishes it doesn't take me to the linked page; it stays on the same page so I have to click the link a second time to make it work. If it happens when opening a new tab, I get a blank tab and I have to click on the address bar and press Enter to make it work.

I'm also experiencing some other general slowness which I think might be related - pages loading slowly, search bars not showing suggestions, images/thumbnails slow to load, etc.

I've had this problem before, but I can't remember how I solved it, and I don't think it went away on its own.

Sometimes when I click on a link, I get a loading icon on the tab, but when it finishes it doesn't take me to the linked page; it stays on the same page so I have to click the link a second time to make it work. If it happens when opening a new tab, I get a blank tab and I have to click on the address bar and press Enter to make it work. I'm also experiencing some other general slowness which I think might be related - pages loading slowly, search bars not showing suggestions, images/thumbnails slow to load, etc. I've had this problem before, but I can't remember how I solved it, and I don't think it went away on its own.

Modificato da Brodio il

Tutte le risposte (3)

Shadow110
Shadow110
more options

REFRESH INSTRUCTIONS Hi, please try a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st: Delete your Cookies and Cache and TEST.

then

TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...:

If is your Profile :

Note: Any customization will revert back to default, you will also need to reinstall Extensions.

Please let us know if this solved your issue or if need further assistance.

Shadow110
Shadow110
more options

You may want to update to Firefox 60 first. https://support.mozilla.org/en/kb/update-firefox-latest-version

Brodio
Brodio Utente che ha posto la domanda
more options

Updated to 60, things seem to be better. I'll keep a note of this information for future reference. Thanks very much.

EDIT: Sorry, spoke too soon. Will keep trying but might need further assistance.

I have created a new profile, and I still seem to be having problems. Do I need to delete the old profile?

Modificato da Brodio il