Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

one email now has incorrect content and now combines two other emails

  • 2 risposte
  • 1 ha questo problema
  • 1 visualizzazione
  • Ultima risposta di elliottqk

more options

v52.9.1 I received an email a few days ago and read it. Short email. I accidentally moved it to an archive and then brought it back to my inbox. Today I opened it and find that its content has changed. It still has the correct title and from line in the inbox and when I open it, but the actual contents are now a concatenation of two other separate emails from other senders that are residing in my inbox. Both of those emails when opened are just fine. But I have lost the contents of the email in question which has now been replaced by the two others. Any thoughts?

v52.9.1 I received an email a few days ago and read it. Short email. I accidentally moved it to an archive and then brought it back to my inbox. Today I opened it and find that its content has changed. It still has the correct title and from line in the inbox and when I open it, but the actual contents are now a concatenation of two other separate emails from other senders that are residing in my inbox. Both of those emails when opened are just fine. But I have lost the contents of the email in question which has now been replaced by the two others. Any thoughts?

Tutte le risposte (2)

more options

You could try repairing the Inbox, but there is a risk it will get worse in that you may lose any damaged messages.

To repair any folder, select it, right-click it, select Properties then Repair Folder.

more options

Thank you. Two questions. If I just repair that folder I am presuming my only risk is on items in that folder. Correct?

Also, the email is in my inbox. Can I move it to another folder and try to repair it there so that I don't risk messing with my inbox?