Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

How can I restore messages to my Inbox??

  • 2 risposte
  • 1 ha questo problema
  • 30 visualizzazioni
  • Ultima risposta di reber6013

reber6013
reber6013
more options

I backed up the Inbox using Import/Export Tools some months ago. I exported in EML format. Now because of a system crash I need to import those messages back into my Inbox. When I use the Import/Export Tools to import these messages from my backup media, the messages are restored to both my Thunderbird Inbox and to the Inbox on the Earthlink e-mail server.

I don't want them on the e-mail server, I want them restored only to the Thunderbird Inbox.

After I did the import, they went to both the Thunderbird Inbox and the server Inbox. When I used the Earthlink Web Mail service, I could see them in the server Inbox. When I deleted them from the Inbox using the Web Mail services, they also were deleted from the Thunderbird Inbox.

I want to get these messages back to the Thunderbird Inbox but not to the Earthlink Web Mail Inbox. What do I need to do?

I backed up the Inbox using Import/Export Tools some months ago. I exported in EML format. Now because of a system crash I need to import those messages back into my Inbox. When I use the Import/Export Tools to import these messages from my backup media, the messages are restored to both my Thunderbird Inbox and to the Inbox on the Earthlink e-mail server. I don't want them on the e-mail server, I want them restored only to the Thunderbird Inbox. After I did the import, they went to both the Thunderbird Inbox and the server Inbox. When I used the Earthlink Web Mail service, I could see them in the server Inbox. When I deleted them from the Inbox using the Web Mail services, they also were deleted from the Thunderbird Inbox. I want to get these messages back to the Thunderbird Inbox but not to the Earthlink Web Mail Inbox. What do I need to do?

Soluzione scelta

Is your account IMAP... Then the server and Thunderbird are synchronized. That ois how IMAP works.

You are perhaps expecting behavior like folk have traditionally had with POP mail accounts. If so I suggest you configure your account as POP, not IMAP.

See https://support.mozilla.org/en-US/kb/glossary-terms-including-types-accounts#w_mail-accounts

Leggere questa risposta nel contesto 👍 2

Tutte le risposte (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Soluzione scelta

Is your account IMAP... Then the server and Thunderbird are synchronized. That ois how IMAP works.

You are perhaps expecting behavior like folk have traditionally had with POP mail accounts. If so I suggest you configure your account as POP, not IMAP.

See https://support.mozilla.org/en-US/kb/glossary-terms-including-types-accounts#w_mail-accounts

reber6013
reber6013 Utente che ha posto la domanda
more options

That was exactly the problem. Thanks so much for your help. I was configured as an IMAP Mail Server. When I reconfigured the account to a POP Mail Server every thing worked great. Thanks again for the good help.