Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Captcha impossible to solve on Firefox

rainboweucalyptus
rainboweucalyptus
more options

Hi, I have an ongoing problem with reCaptcha, across multiple websites. Every time I get a Captcha challenge, I have to do it about 15-20 times. Usually on the last one it's successful and goes through. Recently though, even this does not work and every reCaptcha is failed and websites think I'm a robot. I'm definitely not getting all these captchas wrong! It is making it impossible to log in to certain websites.

This is only a problem on Firefox. Captchas work fine on Chrome and I only have to do them once. I've tried using incognito mode, refreshing Firefox and using Safe Mode, and if anything, they've made the problem worse.

I'm using windows 10 and FF 64.0 (64-bit).

Hi, I have an ongoing problem with reCaptcha, across multiple websites. Every time I get a Captcha challenge, I have to do it about 15-20 times. Usually on the last one it's successful and goes through. Recently though, even this does not work and every reCaptcha is failed and websites think I'm a robot. I'm definitely not getting all these captchas wrong! It is making it impossible to log in to certain websites. This is only a problem on Firefox. Captchas work fine on Chrome and I only have to do them once. I've tried using incognito mode, refreshing Firefox and using Safe Mode, and if anything, they've made the problem worse. I'm using windows 10 and FF 64.0 (64-bit).

Tutte le risposte (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

There seems to be a weird thing recently where if you are NOT logged into your Google account, reCAPTCHA tortures you, but if you are logged in, you can skip nearly all of them. reCAPTCHA is a Google service, so I don't believe that is a coincidence.