Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

I want to disable the McAfee extension. McAfee completely ruined my email. I deleted and reinstalled Thunderbird, but the McAfee was still in place.

  • 6 risposte
  • 1 ha questo problema
  • 2 visualizzazioni
  • Ultima risposta di user01229325

more options

I learned about Thunderbird because of McAfee. I installed Thunderbird and enabled the McAfee extension. That was my mistake. The McAfee extension. I deleted Thunderbird and reinstalled it, but the re-installation remembered everything: my email, passwords and that I enabled the McAfee extension. McAfee made a mess of my emails. I need to get rid of the McAfee and I don't know how.

I learned about Thunderbird because of McAfee. I installed Thunderbird and enabled the McAfee extension. That was my mistake. The McAfee extension. I deleted Thunderbird and reinstalled it, but the re-installation remembered everything: my email, passwords and that I enabled the McAfee extension. McAfee made a mess of my emails. I need to get rid of the McAfee and I don't know how.

Tutte le risposte (6)

more options

Because of the viral way McAfee inject their extension into a running Thunderbird you have to disable it in McAfee itself.

more options

Even after I shut off the McAfee email, it is still visible in the Thunderbird and it was still putting emails in Spam. Thunderbird allowed me to install the extension. I am so sorry that I cannot disable the extension. Unless you can help me do a clean install of the Thunderbird, I will no be able to use the program. Very sad.

more options

This post suggests McAfee installs files in the TB Program Files folder, so even after uninstalling TB, they may remain. So, when you uninstall TB from Windows Settings, delete the TB folder in Programs Files to remove any leftover McAfee files.

more options

It might also be they have learned a valuable leason and you can just disable their add-on in the add-on manger in Thunderbird.

Basically your asking the wrong people, we do not use McAfee and don't want to. So we are not rally a good choice to ask how to use it. McAfee have a support service, use it to ask them how ti disable their stuff. Previous posts indicate they will even remote into your system and configure it for you. We certainly will not.

more options

When I had Thunderbird installed, I looked for the add-on manager. Can you tell me what menu to look under. I want to reinstall Thunderbird and quickly disable the add-on before it messes up my emails again. I could not find it. This may sound like a stupid question. I am sorry. You should be capable of telling me where to locate that menu.

more options

There are 2 ways to get to Add Ons. Both are pretty obvious if you look at the menu choices.

If using the Menu bar it is under Tools-Add Ons. If your Menu bar is hidden press the alt key to may it show.

If using the AppMenu button, the 3 horizontal line button, click that button and Add Ons is in the main menu.

See image if you need help finding these choices.

Modificato da user01229325 il