Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

How do I prevent important mail being shunted to Junk folder

  • 5 risposte
  • 1 ha questo problema
  • 10 visualizzazioni
  • Ultima risposta di FredMcD

more options

Important mail is frequently being shunted to my junk folder of my hotmail.com account. Often these are messages from my broker or bank or medical bulletins from medscape. This does not always happen with these senders; but often enough to be annoying. I have, for some while, followed the tip to mark these messages as "Non Junk" using shift-J. I have check all junk mail options which seem to be correct but ineffective. Is there some way to enter a "white list" of all domains which should not be considered junk? All suggestions appreciated. mike

Important mail is frequently being shunted to my junk folder of my hotmail.com account. Often these are messages from my broker or bank or medical bulletins from medscape. This does not always happen with these senders; but often enough to be annoying. I have, for some while, followed the tip to mark these messages as "Non Junk" using shift-J. I have check all junk mail options which seem to be correct but ineffective. Is there some way to enter a "white list" of all domains which should not be considered junk? All suggestions appreciated. mike

Tutte le risposte (5)

more options

That is not a browser or firefox issue but a hotmail support issue that you need to contact them about.

more options

Some e-mail providers have the option to sort incoming mail. Contact your e-mail provider for help.

more options

Fred- thanks for your reply. I have tried a variety of methods to contact my e-mail provider (which is verizon.com; however they may have farmed it out to aol.com), in particular searching for the ability to create white list. So far, no joy. Can you suggest a way?

more options

Hotmail and Verizon and AOL are different companies and not something firefox forum End user can help here. Your going to have to keep contacting them to help with your email problems.

more options

I don't know about other e-mail providers, but Hotmail.com (Microsoft) can be set to send all incoming mail to the Junk Folder except for mail addresses you flag as good.