Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

message filters not working acurately

  • 2 risposte
  • 3 hanno questo problema
  • 1 visualizzazione
  • Ultima risposta di bobgru

jillep
jillep
more options

I have created several filters for my email. Several emails keep getting filtered out of my inbox into the wrong folder, and it is not clear why. I made the filter mark everything with a star as it moved them, and the ones that are incorrect were moved, but never starred. The filter log lists everything that was moved correctly, but the ones that are incorrect are not listed. I'm mystified at this point.

I have created several filters for my email. Several emails keep getting filtered out of my inbox into the wrong folder, and it is not clear why. I made the filter mark everything with a star as it moved them, and the ones that are incorrect were moved, but never starred. The filter log lists everything that was moved correctly, but the ones that are incorrect are not listed. I'm mystified at this point.

Soluzione scelta

Is it an IMAP account and you have filters moving mail on another device, or server side? That is the usual cause of complaints filters don't work reliably.

That and the filters are not actually in the account that need to be to filter mail.

Leggere questa risposta nel contesto 👍 1

Tutte le risposte (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Soluzione scelta

Is it an IMAP account and you have filters moving mail on another device, or server side? That is the usual cause of complaints filters don't work reliably.

That and the filters are not actually in the account that need to be to filter mail.

bobgru
bobgru
more options

I have a related problem. A few weeks ago the filters that I've had to set up to send offensive spam to the Trash folder QUIT WORKING so that the garbage remains in my Inbox. This happens with several of my email addresses that all receive similar criminal purpose spams from an ever changing variety of abusive spammers using different sending names. Even after I set up the filters against the "new" senders, the trash remains in my Inbox and *won't* move to the Trash folder.