Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Since upgrading to FF 66 Netflix videos don't play.

  • 3 risposte
  • 1 ha questo problema
  • 17 visualizzazioni
  • Ultima risposta di HLMSPL

HLMSPL
HLMSPL
more options

I had no problem playing Netflix videos before FF 66. I'm now on FF 66.0.1. I disabled all add-ons, restarted FF to no avail. This issue MIGHT be DRM related since preview vids play correctly in Netflix. They aren't DRM controlled. The full videos, which are DRM controlled, do not play. 'Play DRM-Controlled Content' is checked in my FF settings. I can play full videos as expected in Chrome. I prefer not to for obvious reasons. The NF error code is F7701-1003. The msg is 'There appears to be a problem with Firefox which is preventing Netflix from starting playback'. I've gone through the steps that NF suggest for this issue. Doing that doesn't resolve the issue.

I had no problem playing Netflix videos before FF 66. I'm now on FF 66.0.1. I disabled all add-ons, restarted FF to no avail. This issue MIGHT be DRM related since preview vids play correctly in Netflix. They aren't DRM controlled. The full videos, which are DRM controlled, do not play. 'Play DRM-Controlled Content' is checked in my FF settings. I can play full videos as expected in Chrome. I prefer not to for obvious reasons. The NF error code is F7701-1003. The msg is 'There appears to be a problem with Firefox which is preventing Netflix from starting playback'. I've gone through the steps that NF suggest for this issue. Doing that doesn't resolve the issue.

Soluzione scelta

Do you have history to be remembered?

Leggere questa risposta nel contesto 👍 1

Tutte le risposte (3)

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

Soluzione scelta

Do you have history to be remembered?

HLMSPL
HLMSPL Utente che ha posto la domanda
more options

TyDraniu said

Do you have history to be remembered?

I had History disabled. After reading your question I enabled it and restarted FF. NF videos are playing properly now. Thank you!

Modificato da HLMSPL il

HLMSPL
HLMSPL Utente che ha posto la domanda
more options

p.s. it seems odd that Remember History has to be enabled for this. I seem to remember having it disabled in pre-66 releases. Maybe I'm wrong. :) Thanks again.

Modificato da HLMSPL il