Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Cannot send out e-mail

  • 6 risposte
  • 1 ha questo problema
  • 7 visualizzazioni
  • Ultima risposta di Nunz

more options

I can receive e-mails but cannot send them out. It indicates that it is sending, but it times out and sends an error message.

I can receive e-mails but cannot send them out. It indicates that it is sending, but it times out and sends an error message.

Tutte le risposte (6)

more options

Is this an imap or pop mail account? Does the message get stored in 'Sent' folder? What is the error message ...word for word? What outgoing smtp server do you use?

more options

1) Pop mail

2) No not stored in sent folder

3 & 4} "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.comcast.net timed out. Try again."

more options

Right click on pop mail account and select 'Settings' Scroll down on left side and select 'Outgoing server (SMTP)' Select the comcast outgoing server smtp in the list. Please post an image showing the settings.

Have you been travelling about recently, moving computer between different internet connections?

more options

Do you have an Anti-Virus program which is scanning incoming and outgoing mail ? If yes, please perform a test, access AV settings and switch off scanning of incoming and outgoing mail and try to send an email. It is possible the scanning is slowing down the process and causing an issue with sending.

Please report back on result and state what AV product are you using?

more options

There is no list. only one item on outgoing server... "Comcast.smpt.comcast.net (Default)"

I have not moved about at all. Laptop stays here at all times.

I am using Avast Free Anti-virus. Will try to access AV settings and let you know.

more options

The issue has been sporadic lately...sometimes, when it won't send out, I close out of Thunderbird...reopen...and it will send. Other times, it does not work. Frustrating.