Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox icon missing on Mac, replaced with generic Mac icon!

  • 1 risposta
  • 1 ha questo problema
  • 3 visualizzazioni
  • Ultima risposta di cor-el

stevewiskowski
stevewiskowski
more options

Help! I am using Firefox for Mac and have a strange problem I can't solve. With the most recent update, my Firefox icon is missing in certain places. When I check the application in the folder, it seems to have the correct logo, but the Preview image is the generic Mac application icon. It's also incorrect in the Dock on my Mac. See attached images. I tried removing the app icon from the dock and replacing it, but that doesn't work. I also Reset Firefox to see if that helps. Nothing! How do I fix this? Do I need to uninstall and reinstall Firefox completely?

Help! I am using Firefox for Mac and have a strange problem I can't solve. With the most recent update, my Firefox icon is missing in certain places. When I check the application in the folder, it seems to have the correct logo, but the Preview image is the generic Mac application icon. It's also incorrect in the Dock on my Mac. See attached images. I tried removing the app icon from the dock and replacing it, but that doesn't work. I also Reset Firefox to see if that helps. Nothing! How do I fix this? Do I need to uninstall and reinstall Firefox completely?
Immagini allegate

Tutte le risposte (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to uninstall (drag to the Trash) and reinstall Firefox.

You can find the full version of the current Firefox release (66.0.5) in all languages and all operating systems here:

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you reinstall or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.