Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

I could not log into my Firefox account due to cookies and storage blocked

  • 3 risposte
  • 1 ha questo problema
  • 1 visualizzazione
  • Ultima risposta di aki66

Mike Yates
Mike Yates
more options

I tried all the settings changes suggested here. Then I "refreshed" Firefox and I can now ask this question. Also, the gmail log-in would not proceed to password by "Next" after username.

Now I have lost my master password, although all my passwords have been preserved. It said it was unset but would not let me use the previous one. Is that usual? Also, of course, I have to re-install my add-ins. Is there a check for database corruption which could fix this sort of thing without "refresh" ?

I tried all the settings changes suggested here. Then I "refreshed" Firefox and I can now ask this question. Also, the gmail log-in would not proceed to password by "Next" after username. Now I have lost my master password, although all my passwords have been preserved. It said it was unset but would not let me use the previous one. Is that usual? Also, of course, I have to re-install my add-ins. Is there a check for database corruption which could fix this sort of thing without "refresh" ?

Soluzione scelta

I think it seem a problem with cookie remembering..

check this link as well https://support.mozilla.org/en-US/kb/websites-say-cookies-are-blocked-unblock-them

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (3)

Mike Yates
Mike Yates Utente che ha posto la domanda
more options

Pity I can't edit the question. I can't enter any master password. What might be wrong?

The gmail issue occured yesterday after new Firefox version 70.0(64bit) for Windows.

RashanH
RashanH
more options

It seems an issue with cookie remembering. Are you using any cleaner software like CCCleaner or something else?

aki66
aki66
more options

Soluzione scelta

I think it seem a problem with cookie remembering..

check this link as well https://support.mozilla.org/en-US/kb/websites-say-cookies-are-blocked-unblock-them