Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

All my extensions disabled with no option to re-enable

  • 3 risposte
  • 1 ha questo problema
  • 1003 visualizzazioni
  • Ultima risposta di FredMcD

more options

For some reason, about a couple of weeks ago, all my Firefox extensions were disabled with no option to re-enable them. Clicking on the "..." next to each add-on only shows options "Remove", "Report", & "Manage". No "Disable" or "Enable" option. Why? How can I re-enable them?

My Firefox version is 71.0.

For some reason, about a couple of weeks ago, all my Firefox extensions were disabled with no option to re-enable them. Clicking on the "..." next to each add-on only shows options "Remove", "Report", & "Manage". No "Disable" or "Enable" option. Why? How can I re-enable them? My Firefox version is 71.0.
Immagini allegate

Soluzione scelta

1) Reboot the computer.

2) Do not run Firefox in Safe Mode. (Add-ons disabled)


It’s possible that there is a problem with the file(s) that store the extensions registry.

Type about:support in the address bar and press enter.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder

Linux: Under the page logo on the left side, you will see Application Basics. Under this find Profile Directory. To its right press the button Open Directory.

Delete all extensions* files and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

After, restart Firefox.

See "Corrupt extension files":

+++++++++++++++++++++++++++ You will have to approve the updating one last time.

Leggere questa risposta nel contesto 👍 1

Tutte le risposte (3)

more options

Soluzione scelta

1) Reboot the computer.

2) Do not run Firefox in Safe Mode. (Add-ons disabled)


It’s possible that there is a problem with the file(s) that store the extensions registry.

Type about:support in the address bar and press enter.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder

Linux: Under the page logo on the left side, you will see Application Basics. Under this find Profile Directory. To its right press the button Open Directory.

Delete all extensions* files and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

After, restart Firefox.

See "Corrupt extension files":

+++++++++++++++++++++++++++ You will have to approve the updating one last time.

more options

The deleting the extensions* and compatibility.ini worked! They were all disabled when I restarted but the "Enable" option was back. All good now thanks FredMcD, you rock!

Modificato da dkarnows il

more options

Glad to help. Safe Surfing.