Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Message pane is blank. Have repaired, compacted, reinstalled, and deleted all msf files.

  • 5 risposte
  • 1 ha questo problema
  • 1 visualizzazione
  • Ultima risposta di asdflkjk

asdflkjk
asdflkjk
more options

I've used thunderbird for a long time now, and the message pane has been fiddly before. Recently, though I can't say just how recently, it's completely blank for all folders and all accounts. As the question mentions, I've run the gamut all the way up to reinstalling (and switching from 32 to 64 in doing so). I currently have no addons enabled.

Weirdly, the message pane works in safe mode.

I've used thunderbird for a long time now, and the message pane has been fiddly before. Recently, though I can't say just how recently, it's completely blank for all folders and all accounts. As the question mentions, I've run the gamut all the way up to reinstalling (and switching from 32 to 64 in doing so). I currently have no addons enabled. Weirdly, the message pane works in safe mode.

Soluzione scelta

If it works in safe mode, see if you have a broken layout. To rebuild it, launch in safe mode, check 'Reset toolbars and controls', click 'Make changes and restart'. The other, less likely possibilities are that you have hardware acceleration enabled in normal mode, or you have a userChrome.css file.

Leggere questa risposta nel contesto 👍 2

Tutte le risposte (5)

asdflkjk
asdflkjk Utente che ha posto la domanda
more options

I'm using 75.0b1, and I wanna say that the problem has persisted through the last couple of updates, going on a few weeks now.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Probably one of two things.

https://thunderbirdtweaks.blogspot.com/2019/09/i-lost-my-profilemail-on-update-to.html

or

https://support.mozilla.org/en-US/kb/rebuilding-global-database

asdflkjk
asdflkjk Utente che ha posto la domanda
more options

Thanks very much for your reply. I tried both suggestions but neither fixed the message pane.

sfhowes
sfhowes
  • Top 10 Contributor
more options

Soluzione scelta

If it works in safe mode, see if you have a broken layout. To rebuild it, launch in safe mode, check 'Reset toolbars and controls', click 'Make changes and restart'. The other, less likely possibilities are that you have hardware acceleration enabled in normal mode, or you have a userChrome.css file.

asdflkjk
asdflkjk Utente che ha posto la domanda
more options

Thanks very much, resetting toolbars and controls did the trick.