We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Thunderbird 68 won't import old account from ~/.thunderbird folder

  • 1 risposta
  • 1 ha questo problema
  • 14 visualizzazioni
  • Ultima risposta di Toad-Hall

yeti.moscow
yeti.moscow
more options

I reinstalled my system from ubuntu 20.04 do manjaro I saved ~/.thunderbird folder from the old system to an external drive After I copied the folder back to home and started Thunderbird it does not seem to see the profile. Although it can read some of the data, like the Address Book but no account settings no folders, nothing else.

I found the help page 

https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

And tried to do it but it doesn't help. Thunderbird found my old profile and it is visible in about:profiles and set as the default profile.

I reinstalled my system from ubuntu 20.04 do manjaro I saved ~/.thunderbird folder from the old system to an external drive After I copied the folder back to home and started Thunderbird it does not seem to see the profile. Although it can read some of the data, like the Address Book but no account settings no folders, nothing else. I found the help page https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer And tried to do it but it doesn't help. Thunderbird found my old profile and it is visible in about:profiles and set as the default profile.

Tutte le risposte (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

There is a known bug which seems to effect some people where the profile is correctly used and address book is accessible, but is failing to display accounts and emails. So try the following to see if this is the cause of the problem.

  • Exit Thunderbird.
  • Access 'profile name' folder.
  • Delete this file: global-messages-db.sqlite
  • Restart Thunderbird.