Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Downloading emails to my inbox

  • 4 risposte
  • 1 ha questo problema
  • 1 visualizzazione
  • Ultima risposta di sfhowes

more options

When trying to receive new messages with Thunderbird, at the bottom of the Thuderbird it shows how many messages are there, but then fails to download them to my inbox, and disappears. I have no problems sending emails, only downloading messages to my inbox. Is there a setting I need to change to make this happen? Thanks!1

When trying to receive new messages with Thunderbird, at the bottom of the Thuderbird it shows how many messages are there, but then fails to download them to my inbox, and disappears. I have no problems sending emails, only downloading messages to my inbox. Is there a setting I need to change to make this happen? Thanks!1

Tutte le risposte (4)

more options

Are new messages appearing in the webmail Inbox, but not downloading to TB? There might be a corrupted message blocking downloads:

https://support.mozilla.org/en-US/questions/1158670

more options

I have deleted the message on my webmail, in hopes there was a corrupt email preventing the rest to download, but that was not the problem. I click send/receive, and at the right bottom, it shows "1 of 508" messages, and that would normally download to my inbox, but it disappears and no download to my inbox.

more options

Yes, my mail is downloading to my webmail, and had to install Outlook, which I don't like, but want to have Thunderbird work, as that is much better. Is there a fix, or setting I should change to have my mail download to my inbox?

more options

Is the account POP or IMAP? If it's POP, deleting or renaming popstate.dat in the profile folder might fix it.

http://kb.mozillazine.org/Popstate.dat#Deleting_popstate.dat

If it's IMAP, I would also empty Trash and Spam/Junk/Bulk in webmail in case a corrupted message is in those folders.

Of course, as always you should exclude the TB profile folder from antivirus scanning, in case that is a factor in blocking downloads.