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e mail problem

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  • 1 ha questo problema
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  • Ultima risposta di FredMcD

lois
lois
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Optimum cannot help............Best buy geek squad cannot help.....When i open e mail it says i have no emails...that is not true because sometimes i can get it on other browsers, but i can't remember after trying so much...the next day i cannot get it...i always opened w firefox webmail and then optimum webmail, but it doesn't work for me anymore... 

 =Can you help and tell me what to do to fix it.....my cable company is Optimum...   lois
Optimum cannot help............Best buy geek squad cannot help.....When i open e mail it says i have no emails...that is not true because sometimes i can get it on other browsers, but i can't remember after trying so much...the next day i cannot get it...i always opened w firefox webmail and then optimum webmail, but it doesn't work for me anymore... =Can you help and tell me what to do to fix it.....my cable company is Optimum... lois

Tutte le risposte (2)

FredMcD
FredMcD
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Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

FredMcD
FredMcD
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You could also check out e-mail browsers like Microsoft Outlook or Mozilla Thunderbird.

https://www.mozilla.org/en-US/thunderbird/

https://www.microsoft.com/en-ww/microsoft-365/outlook/email-and-calendar-software-microsoft-outlook