Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

spam filters

  • 1 risposta
  • 1 ha questo problema
  • 8 visualizzazioni
  • Ultima risposta di Wayne Mery

more options

Hi.

The enterprise adopted Thunderbird almost 2 years ago. Since then my secuity configurations is on "Enable adaptative junk filter logging". But it never learn nothing. It is so dumb. I received 10 times the same email with same subject and never mark it as spam, never take it to the junk folder.

Realy a filter that doesn't filter anything.

Hi. The enterprise adopted Thunderbird almost 2 years ago. Since then my secuity configurations is on "Enable adaptative junk filter logging". But it never learn nothing. It is so dumb. I received 10 times the same email with same subject and never mark it as spam, never take it to the junk folder. Realy a filter that doesn't filter anything.

Tutte le risposte (1)

more options

Your log file is empty because it only records messages that have been detected as junk, and you say no messages have gone to your junk folder.

See https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages#w_training-the-junk-filter - please notice that you must mark many messages as Junk as well as many messages as NOT junk.

Also, the filter is algorithmic - it doesn't remember a specific address or message as previously being junk but instead gathers characteristics and make decisions based on the total collection of characteristics. You may find in some cases the only way to "kill" certain messages is to create your own filter as mentioned at https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages#w_if-you-still-have-trouble-blocking-messages

Lastly, it is suggested that you enable the whitelist capability.