Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

lost all my bookmarks

  • 2 risposte
  • 1 ha questo problema
  • 4 visualizzazioni
  • Ultima risposta di FredMcD

more options

while i was doing something else, a new version of firefox asked to be installed. I closed the window but somehow it continued. I have a new version but all my bookmarks and bookmark tools etc are lost. I tried to follow the instructions from help, but it seems like the bookmarks have been deleted there is nothing in them. Are they stored anywhere in the computer and if so, how can I import them?

while i was doing something else, a new version of firefox asked to be installed. I closed the window but somehow it continued. I have a new version but all my bookmarks and bookmark tools etc are lost. I tried to follow the instructions from help, but it seems like the bookmarks have been deleted there is nothing in them. Are they stored anywhere in the computer and if so, how can I import them?

Tutte le risposte (2)

more options

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

more options

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.