Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Repeated "reboot required to finish installation" on upgrade to 78.2.1

  • 1 risposta
  • 1 ha questo problema
  • 10 visualizzazioni
  • Ultima risposta di TexasRRP

TexasRRP
TexasRRP
more options

I ran the install to update to 78.2.1. At the end it said I had to reboot to finish the update. I did. When I opened Thunderbird after rebooting it again said I had to reboot to finish installation. I did...multiple times with the same results. I also tried uninstalling Thunderbird but it also told me I had to reboot to finish the update.

I found the Installation log. I think it indicates a proper install. At the end of the log: "Setting as default mail application"--"Reboot Required to finish Installation"--"Mozilla Thunderbird Installation Finished 2020-09-06 11:59:23."

It appears both "thunderbird.exe.moz-delete" and "thunderbird.exe.moz-upgrade" are still in the "Mozilla Thunderbird" program directory. I would think that, on restart, the former should be deleted and the latter should be renamed taking off the ".moz-upgrade. In case it makes a difference, there are two users on the computer and it appears that they both use the same profile (one at a time).

I don't know what else to tell you. Ask if you need more info. Thanks a bunch!

I ran the install to update to 78.2.1. At the end it said I had to reboot to finish the update. I did. When I opened Thunderbird after rebooting it again said I had to reboot to finish installation. I did...multiple times with the same results. I also tried uninstalling Thunderbird but it also told me I had to reboot to finish the update. I found the Installation log. I think it indicates a proper install. At the end of the log: "Setting as default mail application"--"Reboot Required to finish Installation"--"Mozilla Thunderbird Installation Finished 2020-09-06 11:59:23." It appears both "thunderbird.exe.moz-delete" and "thunderbird.exe.moz-upgrade" are still in the "Mozilla Thunderbird" program directory. I would think that, on restart, the former should be deleted and the latter should be renamed taking off the ".moz-upgrade. In case it makes a difference, there are two users on the computer and it appears that they both use the same profile (one at a time). I don't know what else to tell you. Ask if you need more info. Thanks a bunch!

Soluzione scelta

I fixed this but still have a question. I fixed by renaming "thunderbird.exe.moz-upgrade" as "thunderbird.exe" and "thunderbird.exe" (which linked to the reboot message) as "thunderbird.exe.moz-upgrade". "thunderbird.exe.moz-upgrade" was the proper start file to start Thunderbird 78.2.1 as I suspected. And Thunderbird is running correctly. What I don't know is 1) should I delete the files "thunderbird.exe.moz-upgrade" and "thunderbird.exe.moz-delete" (I suspect I should) and 2) are there any other files that should be deleted/changed/added? Thanks!

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (1)

TexasRRP
TexasRRP Utente che ha posto la domanda
more options

Soluzione scelta

I fixed this but still have a question. I fixed by renaming "thunderbird.exe.moz-upgrade" as "thunderbird.exe" and "thunderbird.exe" (which linked to the reboot message) as "thunderbird.exe.moz-upgrade". "thunderbird.exe.moz-upgrade" was the proper start file to start Thunderbird 78.2.1 as I suspected. And Thunderbird is running correctly. What I don't know is 1) should I delete the files "thunderbird.exe.moz-upgrade" and "thunderbird.exe.moz-delete" (I suspect I should) and 2) are there any other files that should be deleted/changed/added? Thanks!