Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

missing bookmark after update

  • 3 risposte
  • 1 ha questo problema
  • 1 visualizzazione
  • Ultima risposta di FredMcD

hayechiburu
hayechiburu
more options

Hi I just did an update and now all of my bookmarks are gone. I didn't have a profile previously. I was just using Firefox. I tried following some of the guides on how to restore bookmarks but none of them helped.

I tried a system restore but that didnt work either. How do I get my bookmarks?

thank you, Randy

Hi I just did an update and now all of my bookmarks are gone. I didn't have a profile previously. I was just using Firefox. I tried following some of the guides on how to restore bookmarks but none of them helped. I tried a system restore but that didnt work either. How do I get my bookmarks? thank you, Randy

Tutte le risposte (3)

hayechiburu
hayechiburu Utente che ha posto la domanda
more options

Sorry forgot to mention that I downloaded Firefox ESR. I was using plain Firefox prior. I'm doing online classes for college and it was suggested to use Firefox ESR so I downloaded it. Now all of my bookmarks are gone.

Please help me restore my bookmarks

·´¯`·...¸>-)))º> ~dbben
·´¯`·...¸>-)))º> ~dbben
more options

Sometimes there is a profile with all of your user data, that is still hanging around

Go to url below, then see if a profile other than the default is on the list. If so, invoke it and see if it has your bookmarks, et al.

about:profiles

FredMcD
FredMcD
more options

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update