Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Need to move TB to new computer -- inexplicable multiple profiles

  • 3 risposte
  • 1 ha questo problema
  • 3 visualizzazioni
  • Ultima risposta di david

a2jc4life
a2jc4life
more options

I'm installing Thunderbird on a new computer and need to move my data. Usually not a big deal, except the old installation inexplicably has multiple profiles. I have multiple email addresses, but I'm only one user, and have no idea why there are multiple profiles, let alone how to get a new installation to recognize all of them -- or if I need all of them.

Two of the three end in ".default" One ends in ".default-release" How can there be multiple "default" profiles? Nothing about this makes sense, so I'm not sure what procedure to follow to get my email moved over.

I'm installing Thunderbird on a new computer and need to move my data. Usually not a big deal, except the old installation inexplicably has multiple profiles. I have multiple email addresses, but I'm only one user, and have no idea ''why'' there are multiple profiles, let alone how to get a new installation to recognize all of them -- or if I need all of them. Two of the three end in ".default" One ends in ".default-release" How can there be multiple "default" profiles? Nothing about this makes sense, so I'm not sure what procedure to follow to get my email moved over.

Tutte le risposte (3)

david
david
  • Top 10 Contributor
more options

click help>moretroubleshootinginformation, scroll down to 'profiles', click about:profiles and that screen will show you your default profile. That's the only one you need. Depending on your PC's history, a fresh install of TB always creates a default profile and if you did any profile manipulation, you may have created others over time. But the only one you need is the one that is your true default.

a2jc4life
a2jc4life Utente che ha posto la domanda
more options

And if I don't have access to the old installation anymore?

david
david
  • Top 10 Contributor
more options

In that case, just use File Explorer to browse the Mail and Imapmail folders to see if your accounts are there and compare which has the most recent dates.