Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Gmail browser mail timeout or disconnect

  • 1 risposta
  • 1 ha questo problema
  • 4 visualizzazioni
  • Ultima risposta di cor-el

Jared Jordan
Jared Jordan
more options

Recently got a new computer. Log in to gmail and after about 5 to 10 minutes of being in gmail I get an error message saying the connection failed and it must reconnect. Its not a internet issue. I can still go other places in a browser or have access to anything on the network. It is only Gmail. This didn't happen before on my old computer. I have reinstalled Firefox, gutted and reinstalled Firefox, tried it with a new profile. Tried it with the profile from my old computer. I cannot get it to stop. I found a setting online for HTTP time out for Firefox. I did increase that time out to 10 minutes but that did not seem to resolve the issue. It isn't a network connectivity issue from what I can tell as I don't lose internet or have any issue access other resources both locally or on the internet.

Recently got a new computer. Log in to gmail and after about 5 to 10 minutes of being in gmail I get an error message saying the connection failed and it must reconnect. Its not a internet issue. I can still go other places in a browser or have access to anything on the network. It is only Gmail. This didn't happen before on my old computer. I have reinstalled Firefox, gutted and reinstalled Firefox, tried it with a new profile. Tried it with the profile from my old computer. I cannot get it to stop. I found a setting online for HTTP time out for Firefox. I did increase that time out to 10 minutes but that did not seem to resolve the issue. It isn't a network connectivity issue from what I can tell as I don't lose internet or have any issue access other resources both locally or on the internet.
Immagini allegate

Tutte le risposte (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This could be a problem with the TLS 1.3 Early Data feature also known as Zero Round Trip Time Resumption (0rtt). You can try to set security.tls.enable_0rtt_data = false on the about:config page to disable this feature until this is fixed by Google or Mozilla to see if that helps.

See also: