Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è chiusa e archiviata. Inserire una nuova richiesta se occorre aiuto.

Why Firefox created a new account on my old Email when I tried to login?

more options

I changed my OS for some reasons, and after I that tried to log in my Firefox account to get my saved Pass wards and Book Marks, but it asked me to create a new account on my Primary email ! I thought maybe for a new security update but after I did, I found that all my saved data gone, Why that happened? and How to recover my sync data if that possible ?

I deleted my old Primary email days ago , and I didn't make a secondary email with the current one that created as new now. I also tried to enter the old deleted primary email but it asked also to create a new one!

I changed my OS for some reasons, and after I that tried to log in my Firefox account to get my saved Pass wards and Book Marks, but it asked me to create a new account on my Primary email ! I thought maybe for a new security update but after I did, I found that all my saved data gone, Why that happened? and How to recover my sync data if that possible ? I deleted my old Primary email days ago , and I didn't make a secondary email with the current one that created as new now. I also tried to enter the old deleted primary email but it asked also to create a new one!

Soluzione scelta

Okay , thank you very much , I tried another Email that I used with Firefox past days and it worked, just few updated information I lost but most of my saved data I could find, I can't remove this question, so I added this reply.

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (1)

more options

Soluzione scelta

Okay , thank you very much , I tried another Email that I used with Firefox past days and it worked, just few updated information I lost but most of my saved data I could find, I can't remove this question, so I added this reply.

Modificato da user155763518027189603061536408194744448425 il