We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Issues with extension when "Always use private browsing mode" is activated

  • 2 risposte
  • 0 hanno questo problema
  • 1 visualizzazione
  • Ultima risposta di James

riccardobucco
riccardobucco
more options

This is what my environment looks like: I am using Firefox (version 109.0) on Ubuntu (version 22.04.1). I installed the 1password extension for Firefox (version 2.5.1). I have allowed the 1Password extension to "Run in Private Windows" (from the Firefox Add-ons Manager).

Description of my issue: In Firefox, there is a Privacy&Security setting that allows you to "Always use private browsing mode". When this setting is enabled, the 1Password extension does not work at all (even if I allowed it to run in private windows). That is, every time I click on the 1Password icon in my browser, an empty browser tab shows up, and nothing more. Instead, if I disable that setting, the extension works correctly.

This is what my environment looks like: I am using Firefox (version 109.0) on Ubuntu (version 22.04.1). I installed the 1password extension for Firefox (version 2.5.1). I have allowed the 1Password extension to "Run in Private Windows" (from the Firefox Add-ons Manager). Description of my issue: In Firefox, there is a Privacy&Security setting that allows you to "Always use private browsing mode". When this setting is enabled, the 1Password extension does not work at all (even if I allowed it to run in private windows). That is, every time I click on the 1Password icon in my browser, an empty browser tab shows up, and nothing more. Instead, if I disable that setting, the extension works correctly.

Tutte le risposte (2)

Dropa
Dropa
more options

Issues of Addon not working correctly should contact the Addon Developer your using for the Addon to get support for their Addon issues.

James
James
  • Moderator
  • Top 10 Contributor
more options

Dropa said
Issues of Addon not working correctly should contact the Addon Developer your using for the Addon to get support for their Addon issues.

People are still welcome to ask for help with Extensions here in case other are familiar with the extension and can help or is willing to spend time looking for information to help solve the questions.

Also many Extensions listed at AMO are made by a independent author that may not have much time doing support and or not have a support place like a forum like some extension authors have.