Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

firefox does not load a specific website

  • 7 risposte
  • 0 hanno questo problema
  • 5 visualizzazioni
  • Ultima risposta di jonzn4SUSE

more options

Hi

Received following error when trying to load openai.com.

"The page isn’t redirecting properly

An error occurred during a connection to openai.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies."

This web page loads fine when connecting directly to server (using ctrl+shift+r).

Already cleared web cache, individual cookies for the web site, history-but error remains!

Thanks Ravi

Hi Received following error when trying to load openai.com. "The page isn’t redirecting properly An error occurred during a connection to openai.com. This problem can sometimes be caused by disabling or refusing to accept cookies." This web page loads fine when connecting directly to server (using ctrl+shift+r). Already cleared web cache, individual cookies for the web site, history-but error remains! Thanks Ravi

Tutte le risposte (7)

more options

rraj said

Hi Received following error when trying to load openai.com. "The page isn’t redirecting properly An error occurred during a connection to openai.com. This problem can sometimes be caused by disabling or refusing to accept cookies." This web page loads fine when connecting directly to server (using ctrl+shift+r). Already cleared web cache, all/ individual cookies for the web site & history-but error remains! Thanks Ravi
more options

Have you tried to open the site in a private window?

Ray

more options

Same error in private window as well!

more options

Did you try with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Can you post a similar screenshot of the issue? see screenshot What security software are you running? Are you running Windows Pro version? If so, try this... https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/

more options

What OS? What Desktop? X11 or Wayland?

more options

Hi

The Issue does not occur in safe mode!

OS- FreeBSD Desktop- Xfce4 X11

Thanks Ravi

more options

Glad to hear that the issue doesn't happen in Safe Good. You will need to determine which add-on is causing the issue. This is why a full browser screenshot like mine is helpful.