Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Blank webpages and Sync not working since v114.1.1 update

  • 3 risposte
  • 8 hanno questo problema
  • 1 visualizzazione
  • Ultima risposta di Paul

Usman Kamal
Usman Kamal
more options

Hi,

Since update to Firefox for Android v114.1.1 I'm unable to:

  1. Open any webpage, either by typing the URL or selecting something from bookmarks/homepage. Even the tabs which were previously loaded are shown as blank screen
  1. Sync tabs or Access Firefox account. Because I had lots of tabs opened I tried to sync tabs to my desktop Firefox browser using Firefox account, nothing happens when I click on sync

Refer to screenshot attached for build number and other development and release details.

The historic opened tabs are critical for me so I don't have the option to delete the app and install again. Though I tried to clear cache from Android settings but that didn't help either.

About Firefox -> Crashes tab is showing some crash details that is also attached in the post.

Hi, Since update to Firefox for Android v114.1.1 I'm unable to: # Open any webpage, either by typing the URL or selecting something from bookmarks/homepage. Even the tabs which were previously loaded are shown as blank screen # Sync tabs or Access Firefox account. Because I had lots of tabs opened I tried to sync tabs to my desktop Firefox browser using Firefox account, nothing happens when I click on sync Refer to screenshot attached for build number and other development and release details. The historic opened tabs are critical for me so I don't have the option to delete the app and install again. Though I tried to clear cache from Android settings but that didn't help either. About Firefox -> Crashes tab is showing some crash details that is also attached in the post.
Immagini allegate

Soluzione scelta

Hi

We have recently released version 114.2 of Firefox for Android. Does this fix the issue that you are experiencing?

Leggere questa risposta nel contesto 👍 2

Tutte le risposte (3)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Soluzione scelta

Hi

We have recently released version 114.2 of Firefox for Android. Does this fix the issue that you are experiencing?

Usman Kamal
Usman Kamal Utente che ha posto la domanda
more options

Paul said
Hi We have recently released version 114.2 of Firefox for Android. Does this fix the issue that you are experiencing?

Yes. 114.2 update fixed it. Thanks.

I'm curious, could you point me to the actual Pull/Merge Request which fixed this? Or any hint where I can track the solution?

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Thank you for your patience while we have been working to look into and resolve this issue.

Please look out for an update from the Google Play store for Firefox for Android version 115.0.1 that we believe should resolve the issue that you have been experiencing. If you see any further issues similar to this, please reply here and we can look into this further for you.