Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Folder shows "Unread" messages, but none are shown inside

  • 3 risposte
  • 3 hanno questo problema
  • 1 visualizzazione
  • Ultima risposta di FNActivity

Appalbarry
Appalbarry
more options

I use multiple folders and subfolders in TB. Since the major update a month ago things have gone strange. 115.3.1 (64-bit) on Mint Linux.

Repeatedly a top level folder (in this case "Writing_2023") will be bolded, showing that there are unread messages.

When I click the folder, there will be no sign of an unread message in any of the lower level folders. They are not bolded.

None of the subfolders contain an unread message. Restarting TB makes no difference. My Android phone (using Fairmail) does not exhibit this problem.

Images below.

Thanks folks. Barry

I use multiple folders and subfolders in TB. Since the major update a month ago things have gone strange. 115.3.1 (64-bit) on Mint Linux. Repeatedly a top level folder (in this case "Writing_2023") will be bolded, showing that there are unread messages. When I click the folder, there will be no sign of an unread message in any of the lower level folders. They are not bolded. None of the subfolders contain an unread message. Restarting TB makes no difference. My Android phone (using Fairmail) does not exhibit this problem. Images below. Thanks folks. Barry
Immagini allegate

Tutte le risposte (3)

Appalbarry
Appalbarry Utente che ha posto la domanda
more options

Followup: Just discovered that if I right click the top folder and select "Mark Folder Read" the unread messages will suddenly appear in folders below. I hope this wasn't the intended behaviour! :)

FNActivity
FNActivity
more options

Appalbarry said
Followup: Just discovered that if I right click the top folder and select "Mark Folder Read" the unread messages will suddenly appear in folders below. I hope this wasn't the intended behaviour! :)

I also have the same problem, but the solution you mentioned did not solve my problem

Now the inbox folder says you have an unread message, while I searched all the folders of all the accounts and clicked "Mark Folder Read", but this problem still exists.

Folder mode is set on unfied folders

FNActivity
FNActivity
more options

Does anyone know the solution to this problem?