We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

GroupMe photo upload broken for over a week

  • 2 risposte
  • 0 hanno questo problema
  • 122 visualizzazioni
  • Ultima risposta di weirderal

more options

I frequently use GroupMe on desktop from Firefox, on two separate computers (a self-built desktop, and a Dell Latitude laptop).

Starting sometime over a week ago, I have been unable to drag & drop or otherwise upload photos in my chats. The only method that works is pasting direct URLs of JPGs.

In all other circumstances, I get the uploaded image error attached to this post.

Two different GroupMe support agents have said that, since image upload is still working in Edge, that it's a Firefox problem.

Tried clearing cache, site cookies, reset the browser, ran in troubleshooting mode...same result every time.

This is not the "image file size too big" error. I used to routinely post captures from the Snipping Tool, and I can't anymore.

I'm not sure where else to go to troubleshoot this. It's very annoying. Any suggestions?

I frequently use GroupMe on desktop from Firefox, on two separate computers (a self-built desktop, and a Dell Latitude laptop). Starting sometime over a week ago, I have been unable to drag & drop or otherwise upload photos in my chats. The only method that works is pasting direct URLs of JPGs. In all other circumstances, I get the uploaded image error attached to this post. Two different GroupMe support agents have said that, since image upload is still working in Edge, that it's a Firefox problem. Tried clearing cache, site cookies, reset the browser, ran in troubleshooting mode...same result every time. This is '''''not''''' the "image file size too big" error. I used to routinely post captures from the Snipping Tool, and I can't anymore. I'm not sure where else to go to troubleshoot this. It's very annoying. Any suggestions?
Immagini allegate

Soluzione scelta

zeroknight said

Are you able to upload using the file selector instead of drag and drop?

It didn't work that way, either.

Inexplicably, both methods started working again last night sometime. But the version of Firefox didn't change and I guess I'll never know what broke and/or fixed it in the first place.

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (2)

more options

Are you able to upload using the file selector instead of drag and drop?

more options

Soluzione scelta

zeroknight said

Are you able to upload using the file selector instead of drag and drop?

It didn't work that way, either.

Inexplicably, both methods started working again last night sometime. But the version of Firefox didn't change and I guess I'll never know what broke and/or fixed it in the first place.