Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

http links to web sites won't open

  • 5 risposte
  • 1 ha questo problema
  • 1 visualizzazione
  • Ultima risposta di Matt

more options

I installed Thunderbird on Windows 11 and moved my old profile over from my old computer.

Everything is fine except that HTTP: links will not open. It recognizes them because the cursor changes when I hover over them, but clicking on the link results in nothing happening.

Chrome is my default browser.

I have followed all the suggestions here: https://support.mozilla.org/en-US/kb/hyperlinks-in-messages-not-working including checking that a default browser is set, using the config editor to check that network.protocol-handler.external-default preferences are set to true, and trying it in Troubleshoot mode.

Incidentally, mailto: links work just fine.

I installed Thunderbird on Windows 11 and moved my old profile over from my old computer. Everything is fine except that HTTP: links will not open. It recognizes them because the cursor changes when I hover over them, but clicking on the link results in nothing happening. Chrome is my default browser. I have followed all the suggestions here: https://support.mozilla.org/en-US/kb/hyperlinks-in-messages-not-working including checking that a default browser is set, using the config editor to check that network.protocol-handler.external-default preferences are set to true, and trying it in Troubleshoot mode. Incidentally, mailto: links work just fine.

Soluzione scelta

I just tried this Matt, but unfortunately, it did not work. Thanks for the suggestion.

Update: a couple of hours after I did the firefox/chrome switch as suggested, it finally worked!

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (5)

more options

I cannot assist, but check the Windows default apps. Just because a browser says it's the default means nothing unless Windows also says that. Check default apps and also check setting for html links. They are two different windows settings that should both point to Chrome.

more options

Thanks, I have checked that Windows also says Chrome is the default.

more options

install Firefox and set it to default. then try in in Thunderbird. Then change back to chrome.

Make sure your browser is installed from an installer and not the copies available on the Microsoft store. I do not understand them yet, but my feeling is they are less able to actually make registry changes than installer versions resulting in some odd issues popping up.

more options

Soluzione scelta

I just tried this Matt, but unfortunately, it did not work. Thanks for the suggestion.

Update: a couple of hours after I did the firefox/chrome switch as suggested, it finally worked!

Modificato da drew24 il

more options

Seriously, I think your antivirus was quite probably the issue. But we will never know for sure.