Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

A unique identity matching the From address was not found - cannot forward, cannot open links

  • 1 risposta
  • 0 hanno questo problema
  • 23 visualizzazioni
  • Ultima risposta di sfhowes

Ingny
Ingny
more options

I still have this problem, has been over 1 year and I was hoping that you would be able to fix it since it was caused by a bug when you updated Thunderbird over 1 year ago. I have 2 e-mail accounts and only my main e-mail is affected. When I receive an e-mail, I cannot forward it, cannot open any info, cannot open any links, nothing works. The only way I can open it, is to right click on message and "send to other window", then I can finally work it like a regular e-mail, opening links, reading picture messages and forwarding it. 

I found this info on the help line a year ago, but it is really getting frustrating and since this bug happened when you updated over 1 year ago, I was hoping that you would be able to update and get it back to normal. Never had problems before this.

Please advise how I can fix my e-mail. Thank you ingny

I still have this problem, has been over 1 year and I was hoping that you would be able to fix it since it was caused by a bug when you updated Thunderbird over 1 year ago. I have 2 e-mail accounts and only my main e-mail is affected. When I receive an e-mail, I cannot forward it, cannot open any info, cannot open any links, nothing works. The only way I can open it, is to right click on message and "send to other window", then I can finally work it like a regular e-mail, opening links, reading picture messages and forwarding it. I found this info on the help line a year ago, but it is really getting frustrating and since this bug happened when you updated over 1 year ago, I was hoping that you would be able to update and get it back to normal. Never had problems before this. Please advise how I can fix my e-mail. Thank you ingny

Tutte le risposte (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

If you install the FolderFlags add-on, does it indicate the Inbox is acting like a Drafts folder?

https://support.mozilla.org/en-US/questions/1414262