since updating firefox i can no longer connect to pogo error message says i have no java yet test say i have lates current update of java
i updated firefox and now i can no longer access pogo.com it states that java is unavailable on my pc. When i run test for Java it states that i have most recent update installed and it is operating
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I don't know what test you are looking at. You have Java 1.6.0_11, which has known security issues; the current version is 1.6.0_21. For updating see below.
You need to update your plugins. It is important to keep them updated due to continuing security fixes and improvements in those plug-ins:
- Macromedia Shockwave for Director Netscape plug-in, version 11.0
- Adobe PDF Plug-In For Firefox and Netscape (you MAY need to update)
- Java Plug-in 1.6.0_11 for Netscape Navigator
- Check your plugin versions: http://www.mozilla.com/en-US/plugincheck/
- Note: plugin check page does not have information on all plugin versions
- Update Shockwave for Director
- NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
- Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
- When the download is complete, exit Firefox (File > Exit)
- locate and double-click in the installer you just downloaded, let the install complete.
- Restart Firefox and check your plugins again.
- Download link and more information: http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
- Update Adobe Reader (PDF plugin):
- From within your existing Adobe Reader (if you have it already installed):
- Open the Adobe Reader program from your Programs list
- Click Help > Check for Updates
- Follow the prompts for updating
- If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
- Download complete installer (if you do NOT have Adobe Reader installed):
- Use Firefox to download and SAVE the installer to your hard drive from the link in the article below
- On the Adobe page, un-check any extra items (i.e. Free McAfee® Security Scan Plus) then click Download button
- If you see message just under tabs, DO NOT click the Allow button, instead click below that where it says "click here to download".
- Click "Save to File"; save to your Desktop (so you can find it)
- After download completes, close Firefox
- Click the installer you just downloaded and allow the install to continue
- Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
- Download link and more information: https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader
- After the installation, start Firefox and check your version again.
- From within your existing Adobe Reader (if you have it already installed):
- Update Java:
- Download and update instructions: https://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox
- Removing old versions: http://www.java.com/en/download
- After the installation, start Firefox and check your version again.
You have an item installed that is considered malware/spyware/adware, "My Web Search Plugin Stub". This type of pest is usually installed along with software you download from the internet; generally free programs, but not always. Carefully watch for "extra" items that will be installed and un-check or opt-out of them.
- You can check to see if you have any of these from Web Products" installed:
- Control Panel > Add or Remove Programs, click on any that you find and click "Remove": Ask.com Bar, My Search Bar, MyWay Speed Bar, My Web Search Bar, Fun Web Products Easy Installer
- See:
- You MAY need to change a preference to reset your default URL/location bar search provider:
- Enter about:config in the address/URL bar and press the Enter key
- If you see a warning, accept it (Promise that you will be careful)
- Filter = keyword.URL
- Below the Filter, if keyword.URL is bold, right-click on keyword.URL and choose "Reset"
- Restart Firefox (File > Restart Firefox)
- See: http://kb.mozillazine.org/Keyword.url
- You MAY need to reset your homepage. Firefox can open multiple home pages. Home pages are separated by the "|" symbol.
You can remove "getplus" (shown in your plugins), the Adobe Download Manager. You do not need it and it causes problems for some users:
- http://www.msfn.org/board/remove-adobe-getplusr-t139454.html
- http://www.nosltd.com/index.php/support/support-faq
To avoid installing "getplus" for future Adobe Flash updates, follow the link in ONE of these articles:
- http://support.mozilla.com/en-US/kb/Managing+the+Flash+plugin
- http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller
- NOTE:
- You must update both IE and "all other browsers (including Firefox)" separately; 2 downloads, 2 installs
- IE direct download link: http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe
- Vista and Windows 7 users may need to right-click the installer and choose "Run as Administrator"
- You must check the small "I accept license..." box for the Install button to become active
- You must update both IE and "all other browsers (including Firefox)" separately; 2 downloads, 2 installs
To avoid installing "getplus" for future Adobe Reader (PDF) updates, do one of the following:
- Update from your existing Adobe Reader
- Open Adobe Reader in your programs
- on the Adobe Reader menu, click Help > Check for updates
- Download the complete installer from the Adobe site
- go to http://get.adobe.com/reader/
- follow the instructions illustrated here: http://www.techerator.com/2010/07/how-to-install-adobe-reader-without-installing-adobe-dlm-download-manager-browser-plugin/
- DO NOT click the "Allow" button just under the tabs; that will install the "getplus" plugin only and will not install/update Adobe Reader
- click the "click here to download" link avoids the "getplus" plugin and begins the download of Adobe Reader without "getplus".
You can always check the status of some of your plugins here: http://www.mozilla.com/en-US/plugincheck/
- Note: plugin check page does not have version information on all plugins
FYI:
Firefox 3.6 versions need the Next Generation version of the Java plugin.