Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

why does my update.exe file contain personal information?

  • 4 risposte
  • 60 hanno questo problema
  • 5 visualizzazioni
  • Ultima risposta di cor-el

more options

My friend could not connect to websites. Upon trying to assist with his problem, I found out he was using Internet Explorer, and not Firefox. Since he could not access website to download, I downloaded the firefox .exe file and sent it to him over the instant message.

Upon successful installation he found his browser contained my bookmarks and other personal information. How is this possible, or even acceptable?

My friend could not connect to websites. Upon trying to assist with his problem, I found out he was using Internet Explorer, and not Firefox. Since he could not access website to download, I downloaded the firefox .exe file and sent it to him over the instant message. Upon successful installation he found his browser contained my bookmarks and other personal information. How is this possible, or even acceptable?

Tutte le risposte (4)

more options

Which file(s) did you send?
Did you download a fresh copy of the Firefox installer?

If you send the Firefox set file from http://www.mozilla.com/firefox/all.html then that shouldn't happen. Only if you send your profile folder or used Firefox Sync then that can happen.

See How do I set up Sync on my computer?

more options

All i did was click on link to 'update firefox', it opened dialog for save or open, from which i saved to desktop. It was an 8+MB .exe file.

more options

Meaning, I did not use Firefox Sync, nor did i send a profile set. I would not know how to do either.

more options

That shouldn't cause personal data to appear, unless you have had installed Firefox in the past on that computer and Firefox has been uninstalled, but the personal data has not been removed. In that case the previously created profile will be found and used automatically.