Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

website will not accept Firefox 4; also,can't tell whether any connection is encrypted--how do I get back to earlier versions( my 3.6 file is corrupted)?

  • 2 risposte
  • 2 hanno questo problema
  • 14 visualizzazioni
  • Ultima risposta di gthorley

more options

I bank by the internet. I upgraded to Firefox 4.0, and my bank indicates it does not accept this version of Firefox. Also, I was using 4.0 to order some products over the internet, and noticed that the "padlock" indicating a secure(encrypted) connection is not present on the 4.0 version--so I did not complete my order.

    When I tried to reload my previous version(3.6), I got a message that the file was corrupted(possibly because I upgraded to 4.0). I didn't have these problems before I upgraded to 4.0--how do I get a clean version of Firefox 3.6( your website only offers 4.0)?
I bank by the internet. I upgraded to Firefox 4.0, and my bank indicates it does not accept this version of Firefox. Also, I was using 4.0 to order some products over the internet, and noticed that the "padlock" indicating a secure(encrypted) connection is not present on the 4.0 version--so I did not complete my order. When I tried to reload my previous version(3.6), I got a message that the file was corrupted(possibly because I upgraded to 4.0). I didn't have these problems before I upgraded to 4.0--how do I get a clean version of Firefox 3.6( your website only offers 4.0)?

Tutte le risposte (2)

more options

In Firefox 4 you no longer have the Status bar that showed the padlock in previous Firefox versions.

You can click the "Site Identity Button" on the left end of the location bar to see the padlock.
See: How do I tell if my connection to a website is secure?

A click on the "More Information" button will show details about the connection.
The background color of the "Site Identity Button" on the left end of the location bar will change color (blue or green) and show the domain in case of a secure https connection.

  • Hover the Site Identity Button then to see "Verified by xxxx"
  • Click the How do I tell if my connection to a website is secure? on the left end of the location bar to see the padlock
  • Click the "More Information" button in that pop-up to see additional information about the connection.

You can find Firefox 3.6.x here:

more options

Cor-el Thanks for the your response to my problems. My bank has since updated their list of browsers that they support to include Firefox 4.0. And I was able to add an app to 4.0 to display the padlock. I was unaware of the meaning of the colors and the function of the "site identity button". I also did not know how to get a clean version of Firefox 3.6, so your response was very helpful.