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I downloaded Firefox 4.0, but there isn't an "install" button to click on and I continue to get the download prompt each time I sign on my computer.

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  • Ultima risposta di the-edmeister

mrclean
mrclean
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After clicking the download button, the download box comes up and asks if I want to save or cancel. I click on save and nothing happens that I can tell. I do not get anything that says to click on for installing the upgrade to 4.0. This happens every time I try to upgrade. What can I do to upgrade to 4.0?

After clicking the download button, the download box comes up and asks if I want to save or cancel. I click on save and nothing happens that I can tell. I do not get anything that says to click on for installing the upgrade to 4.0. This happens every time I try to upgrade. What can I do to upgrade to 4.0?

Soluzione scelta

After saving the file which is likely called "Firefox Setup 4.0.1.exe" you need to run it to install Firefox 4.

If you do not clear the downloads from the download manager, you can run the installer from the downloads manager. Open the download manager, then right-click on the Firefox setup file and select Open. As soon as you start running the setup file, close Firefox. You need to do this so that the setup file can replace the files in the Firefox installation directory.

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TonyE
TonyE
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Soluzione scelta

After saving the file which is likely called "Firefox Setup 4.0.1.exe" you need to run it to install Firefox 4.

If you do not clear the downloads from the download manager, you can run the installer from the downloads manager. Open the download manager, then right-click on the Firefox setup file and select Open. As soon as you start running the setup file, close Firefox. You need to do this so that the setup file can replace the files in the Firefox installation directory.

mrclean
mrclean Utente che ha posto la domanda
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TonyE - thanks for your help. That took care of my problem. mrclean

the-edmeister
the-edmeister
  • Moderator
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Please click the Helpful button next to the answer that solved your Firefox support issue, when you are logged in, so this thread gets marked as Solved to help other users who may have this same problem.