Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Today my pinned apps, tab groups and history ALL disappeared, and my settings were changed to "Clear history when Firefox closes." How can this happen!?

  • 1 risposta
  • 9 hanno questo problema
  • 1 visualizzazione
  • Ultima risposta di cor-el

wjpalmer
wjpalmer
more options

I've had several pinned apps, tab groups etc that always reappeared when I closed and opened Firefox. I always had history stored without a problem.

Today I opened Firefox, and my pinned apps, tab groups, and history were all gone, and the option to Clear history when Firefox closed was checked. I did NOT do that. How could that happen? I definitely need to avoid this happening again!!

Please help! Thanks!

I've had several pinned apps, tab groups etc that always reappeared when I closed and opened Firefox. I always had history stored without a problem. Today I opened Firefox, and my pinned apps, tab groups, and history were all gone, and the option to Clear history when Firefox closed was checked. I did NOT do that. How could that happen? I definitely need to avoid this happening again!! Please help! Thanks!

Tutte le risposte (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you didn't do that yourself and nobody else has used the computer then an extension may have made that change.

I see in your list that you have some Norton extensions (toolbars) installed that could cause it, but others may do this as well.