Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

why do i have problems witrh virgin media email with firefox 7 (it's ok in IE8)?

  • 7 risposte
  • 3 hanno questo problema
  • 1 visualizzazione
  • Ultima risposta di msharman

more options

main problem is i can't scroll down in firefox 7 but can in ie8. Also often slower than ie, but only in virgin mail. Smooth scrolling or auto scrolling makes no difference

main problem is i can't scroll down in firefox 7 but can in ie8. Also often slower than ie, but only in virgin mail. Smooth scrolling or auto scrolling makes no difference

Soluzione scelta

Create a New Profile as a test to check if your current profile is causing the problems.

-> Basic Troubleshooting - Make a New Profile

IF that New Profile works then you can recover your Bookmarks and Passwords from the Old Profile.

-> Recovering important data from an old profile

Check and tell if its working.

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (7)

more options
more options

Thanks. I've followed your advice and (one by one) I've deleted cache and cookies, disabled add-ons and plug-ins, gone into safe mode, updated extensions and gone into default theme. None of them make any difference. Of course thye problems are resolved if I load Virgin Mail in Basic HTML, but that's not what I want to be in.

more options

I should have added that I also tried clearing Network Cache.

more options

-> Try the suggestions mentioned in the following articles:

Check and tell if its working.

more options

None of those actions make any difference

more options

Soluzione scelta

Create a New Profile as a test to check if your current profile is causing the problems.

-> Basic Troubleshooting - Make a New Profile

IF that New Profile works then you can recover your Bookmarks and Passwords from the Old Profile.

-> Recovering important data from an old profile

Check and tell if its working.

more options

Thanks, that probably would fix it but I don't want to tamper with my profile in case I make a mistake and mess things up. Thanks anyhow.