We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

the top 20% of the active page cannot click the mouse on , if I bring it lower it is able to click or select. tried using IE and did not have this problem.

  • 5 risposte
  • 9 hanno questo problema
  • 3 visualizzazioni
  • Ultima risposta di Turningjohn

more options

I cannot do anything with the top 20% of the active page, example if I scrolr this up to the highest point in this page I cannot do anything with the mouse, I can still type but the mouse is an arrow and will not change to a hand or even select the cursor there. tried in IE and the problem is not there.

I cannot do anything with the top 20% of the active page, example if I scrolr this up to the highest point in this page I cannot do anything with the mouse, I can still type but the mouse is an arrow and will not change to a hand or even select the cursor there. tried in IE and the problem is not there.

Soluzione scelta

That problem can be caused by the Yahoo! Toolbar that extents too much downwards and covers the top part of the browser window and thus makes links and buttons in that part of the screen not clickable.


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Leggere questa risposta nel contesto 👍 1

Tutte le risposte (5)

more options

Please upgrade your browser to Firefox 8 and check

more options

Soluzione scelta

That problem can be caused by the Yahoo! Toolbar that extents too much downwards and covers the top part of the browser window and thus makes links and buttons in that part of the screen not clickable.


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

i did what cor-el said by starting up Firefox in safe mode and then ticked the first box to stop all add-on. Seems to work as I can now get to all at the top as there is no more extra tool bars.

Thanks cor-el for this tip.

more options

Cor-el! Oh my God! You can't imagine how glad i am for this solution! I even registered just to leave a comment and thank you!

I've been trying to guess if it had something to do with the flash player or the java console.

Totally freeeeeed me! :D

Modificato da stratocastrophe il

more options

This problem caused me to be unable to log out of eBay, my online bank account and other sites which display the "logout" near the top of the page. My solution was to just disable the Yahoo toolbar using the VIEW function, I can't remember ever using the Yahoo toolbar anyway.