Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

recentley printing most documents in firefox print on 1/4 of the page and not the complte document. When I print the same thing in safari it prints fine. Please advise how I can get proper printing in firefox

brianbentley
brianbentley
more options

When using Firefox to print most documents ( boarding passes, mastercard statements,genealogy documents) the printing only shows on 1/4 of the page, is in the lower left quarter and does not print part of the right side of the information. When I go into Safari and print the same documents within 2 minutes they always print fine. We like Firefox and would prefer to continue to use but if we can't print we will have to use Safari more often

When using Firefox to print most documents ( boarding passes, mastercard statements,genealogy documents) the printing only shows on 1/4 of the page, is in the lower left quarter and does not print part of the right side of the information. When I go into Safari and print the same documents within 2 minutes they always print fine. We like Firefox and would prefer to continue to use but if we can't print we will have to use Safari more often

Soluzione scelta

Check and tell if its working.

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (5)

Hasan
Hasan
more options

Soluzione scelta

Check and tell if its working.

brianbentley
brianbentley Utente che ha posto la domanda
more options

Thank you for the information. The reset Firefox printer settings did not fix the problem and I could not get the reset all Firefox printer settings to delete any "print." lines. I tried to go to "http:/www.mozilla.org/unix/customizing.html#prefs" as suggested when I was in the "prefs.js" file and it could not be found. Is there any way to speak to someone about this. I really do not like using Safari but it is the only way I can print properly at this point

Hasan
Hasan
more options

Perform the suggestions mentioned in the following articles:

Check and tell if its working.

brianbentley
brianbentley Utente che ha posto la domanda
more options

Thank you It looks like that fixed it. I will try printing over the next few days and make sure it continues to work.

firefoxPrintError
firefoxPrintError
more options

I have the same problem with cutting of the page since installing the new version. If you manually zoom out the print it only shows 1/4 of the page on a whole page of paper. Something is wrong here. 

I have done all these steps and it still does NOT print correctly!

I am a IT professional and something is not right with the new firefox browser. Please supply with fix or we will have to permanently switch back to Internet Explorer, which works perfectly.