Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox crashes on Mac Constantly

  • 2 risposte
  • 7 hanno questo problema
  • 7 visualizzazioni
  • Ultima risposta di cor-el

winsordawson
winsordawson
more options

Firefox keeps crashing, regardless of whether or not it is in safe mode. If I simply start trying to interact with a web page or visit another link, it will crash. However, this does not happen if I do nothing and leave it there. I have tried reseting FF, to no avail. I could not get the crash report directly from FF, as it would crash before I got the chance.'

Also, this problem seem to coincide with Google Chrome displaying garbled text, though this is not a issue in Firefox. Any help is appreciated.

Firefox keeps crashing, regardless of whether or not it is in safe mode. If I simply start trying to interact with a web page or visit another link, it will crash. However, this does not happen if I do nothing and leave it there. I have tried reseting FF, to no avail. I could not get the crash report directly from FF, as it would crash before I got the chance.' Also, this problem seem to coincide with Google Chrome displaying garbled text, though this is not a issue in Firefox. Any help is appreciated.

Modificato da winsordawson il

Soluzione scelta

Try to do a check for corrupted and duplicate fonts and other font issues:

Try to disable hardware acceleration in Firefox.

Try to reset Firefox.

Reset creates a new profile and tries to import some settings from the old profile leaving the old profile intact.

Leggere questa risposta nel contesto 👍 1

Tutte le risposte (2)

winsordawson
winsordawson Utente che ha posto la domanda
more options

It says in the crash report it was due to EXC_BAD_ACCESS / KERN_PROTECTION_FAILURE, but the most recent one indicated no crash reason, Priority Job; /data/socorro/stackwalk/bin/stackwalk.sh returned no header lines for reportid: 395569593; No thread was identified as the cause of the crash; CSignatureTool: No signature could be created because we do not know which thread crashed; No frame data available; /data/socorro/stackwalk/bin/stackwalk.sh failed with return code 1 when processing dump 8f6137f2-0895-44c3-adef-0eb472120706

Modificato da winsordawson il

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Soluzione scelta

Try to do a check for corrupted and duplicate fonts and other font issues:

Try to disable hardware acceleration in Firefox.

Try to reset Firefox.

Reset creates a new profile and tries to import some settings from the old profile leaving the old profile intact.