#The information submitted with your question indicates that you are using Firefox 9.0.1, and out-dated/unsecure/no-longer-supported version of Firefox. The current version is Firefox 13.0.1 (Firefox 14 is scheduled for release on or about 2012-07-17). You should update to the current version #*See --> https://support.mozilla.org/en-US/kb/Updating%20Firefox #*See --> https://support.mozilla.org/en-US/kb/find-what-version-firefox-you-are-using #Remove '''''SweetIM''''' from the installed programs/applications on your system: #*With Firefox closed (Firefox button > Exit '''''OR '''''File > Exit if using the Menu Bar), go to Windows Control Panel (see below), locate and click on the item, click "Remove"; reboot your computer if instructed to do so. #**Windows XP/2000 --> ''Start -> Control Panel -> Add or Remove Programs -> Change or Remove Programs'' #**Windows 7/Vista --> ''Start -> Control Panel -> Programs / Uninstall a program (or Programs and Features)'' #*Also see: #**SweetIM site uninstall instructions --> http://www.sweetim.com/uninstall/help_uninstall.asp #**http://support.mozilla.org/en-US/kb/Uninstalling+add-ons #**http://support.mozilla.org/en-US/kb/Cannot%20uninstall%20an%20add-on #**http://kb.mozillazine.org/Uninstalling_toolbars #Reset your home page (if the '''''SweetIM''''' search page is displayed when starting Firefox): http://support.mozilla.org/en-US/kb/How+to+set+the+home+page #*You can reset to the default by clicking "Restore to default" on Options > General > Startup > Home page. Be sure to set "When Firefox starts" to "Show my home page" on that same panel. #Reset your Location Bar search engine (if typing a few words in the URL/Location Bar takes you to '''''SweetIM''''' search): #*type '''''about:config''''' in your Location Bar, like typing a web site address, and press the Enter key #*ignore warning and choose to continue #*in Filter, type '''''keyword.URL''''' #*in lower part of screen, if it is '''bold''' and shows "'''user set'''", right-click keyword.URL and choose "Reset" #*in Filter, type '''''SweetIM''''' #*any items in lower part of screen in '''bold''' and showing "'''user set'''", right-click and choose "Reset" #*close about:config tab #*See: #**http://kb.mozillazine.org/About:config #**http://kb.mozillazine.org/Location_Bar_search#Location_Bar_search_.28external_-_search_engine.29 #**http://kb.mozillazine.org/Keyword.url #**http://www.techrena.net/computers/address-bar-search-provider-firefox/ #If '''''SweetIM''''' is shown in your Search Bar and you want to remove it: #*https://support.mozilla.org/en-US/kb/Search%20bar '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.''