Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox crashes when opening hotmail inbox

  • 3 risposte
  • 9 hanno questo problema
  • 3 visualizzazioni
  • Ultima risposta di cor-el

more options

Hotmail worked fine last night. Now henever I open my hotmail inbox I see the inbox page for half a second until firefox crashes. Hotmail works fine in chrome. I first had this problem in nightly, so I uninstalled everything mozilla (including user settings/customizations) and tried installing it again. Hotmail still does not work. It is not a addon problem because it happens with all of them disabled too. It's sucks having to open a new browser to check my hotmail. Gmail woks fine.

I'm using firefox 14.0.1

Hotmail worked fine last night. Now henever I open my hotmail inbox I see the inbox page for half a second until firefox crashes. Hotmail works fine in chrome. I first had this problem in nightly, so I uninstalled everything mozilla (including user settings/customizations) and tried installing it again. Hotmail still does not work. It is not a addon problem because it happens with all of them disabled too. It's sucks having to open a new browser to check my hotmail. Gmail woks fine. I'm using firefox 14.0.1

Tutte le risposte (3)

more options

First, try to reset Firefox. Refresh Firefox - reset add-ons and settings. This simple step will eliminate many Firefox problems with only one click.

Also, can you kindly attach a Crash ID?

  1. Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.

Thanks in advance for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

more options

This was the only one there.

b2e004d0-e280-45e9-8c54-bb85f2120723

more options

Soluzione scelta

Modificato da cor-el il