Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

I followed directions to sync my acct to another computer, but it didn't work and there was no option to find my recovery key either. Help?

  • 1 risposta
  • 1 ha questo problema
  • 25 visualizzazioni
  • Ultima risposta di cor-el

aeonunique
aeonunique
more options

I have an iMac where all my booksmarks are and I am trying to sync to my new Macbook Pro Retina that I recently purchased. I followed Firefox directions on how to sync my device. First I went to my laptop: tools > set up sync. Then I went to my iMac, went to the firefox homepage > sync > pair a device > entered the code from my macbook pro. Then nothing. The directions say that it will say "device connected" and will automatically start syncing, but I don't see anything. Finding the recovery key option does not work either. When I go to preferences > sync, I don't even have the option for managing my recovery key. Help?

I have an iMac where all my booksmarks are and I am trying to sync to my new Macbook Pro Retina that I recently purchased. I followed Firefox directions on how to sync my device. First I went to my laptop: tools > set up sync. Then I went to my iMac, went to the firefox homepage > sync > pair a device > entered the code from my macbook pro. Then nothing. The directions say that it will say "device connected" and will automatically start syncing, but I don't see anything. Finding the recovery key option does not work either. When I go to preferences > sync, I don't even have the option for managing my recovery key. Help?

Tutte le risposte (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can also copy the files manually to the Firefox Profile Folder on the other computer.