Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

can't login forum

  • 3 risposte
  • 2 hanno questo problema
  • 10 visualizzazioni
  • Ultima risposta di cor-el

wan7075
wan7075
more options

hi,

I have faced login problem when I tried to login to the below forum.

http://www.investalks.com/forum/logging.php?action=login

Sorry it is a mandarin webpage. Everytime when i key in the verification code, it will always show X(incorrect). But I found one interesting thing is when I turn firefox to "Private Browsing Mode", the verification code will show the correct and i can login normally. But it is not convenience for me to using private browsing as I need to key in password everytime.

I have captured the screen shot as below

[IMG]http://i658.photobucket.com/albums/uu304/wan3149/temp/problem_zps51dfa9e9.jpg/IMG http://i658.photobucket.com/albums/uu304/wan3149/temp/problem_zps51dfa9e9.jpg

can I request your help to solve my problem?

Thank you very much.

regards wan

hi, I have faced login problem when I tried to login to the below forum. http://www.investalks.com/forum/logging.php?action=login Sorry it is a mandarin webpage. Everytime when i key in the verification code, it will always show X(incorrect). But I found one interesting thing is when I turn firefox to "Private Browsing Mode", the verification code will show the correct and i can login normally. But it is not convenience for me to using private browsing as I need to key in password everytime. I have captured the screen shot as below [IMG]http://i658.photobucket.com/albums/uu304/wan3149/temp/problem_zps51dfa9e9.jpg[/IMG] http://i658.photobucket.com/albums/uu304/wan3149/temp/problem_zps51dfa9e9.jpg can I request your help to solve my problem? Thank you very much. regards wan

Tutte le risposte (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This can be caused by corrupted cookies or cookies that aren't send or otherwise blocked.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Note that the cookies from a regular session and the disk cache are disabled in Private Browsing mode.

wan7075
wan7075 Utente che ha posto la domanda
more options

dear cor-el.

Thank you very much for your help.

your solution is works and it has solved my problem!

Brilliant thanks!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You're welcome