Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

on ESR 17, the DOCX attachments in my e-mail (I use Optonline) ignores the file extension. (my e-mail works fine with IE). This was fine with Firefox 10.0

  • 3 risposte
  • 2 hanno questo problema
  • 5 visualizzazioni
  • Ultima risposta di bombaywala

bombaywala
bombaywala
more options

I have been using Firefox for a long time. I installed ESR 17 recently. Since then I can't open DOCX files in my e-mail (optonline.net). It comes up as "eFax Messanger files". It obviously does not reconginze the file extension because whe i try to open it using Word it reads it as if it was a text file. If I use IE I have no problem opening the same attachment in my e-mail. I know atleast two other people who have the same problem.

I have been using Firefox for a long time. I installed ESR 17 recently. Since then I can't open DOCX files in my e-mail (optonline.net). It comes up as "eFax Messanger files". It obviously does not reconginze the file extension because whe i try to open it using Word it reads it as if it was a text file. If I use IE I have no problem opening the same attachment in my e-mail. I know atleast two other people who have the same problem.

Tutte le risposte (3)

finitarry
finitarry
more options

There has to be an application set up for the operating system to handle that file extension before Firefox will even list it. Can you detach the attachment and read it from the normal file system?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

Try to delete the mimeTypes.rdf file in the Firefox Profile Folder to reset all file actions.

bombaywala
bombaywala Utente che ha posto la domanda
more options

Hi Finitarry, If I try to download the file it downloads it as "viewattachment" with no file extension. If I rename it with ".DOCX" then I can read it with Word.

Hi cor-el, I tried deleting the "mimeTypes.rdf" file. I even Reset Firefox but it still behaves the same way for DOCX files.