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I can't open mp3 files that I downloaded through Firefox, I can't even "open containing folder"

  • 2 risposte
  • 4 hanno questo problema
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  • Ultima risposta di nwierzba14

nwierzba14
nwierzba14
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I download mp3 files with the Firefox add-on DownloadHelper. Before the most recent Firefox update, I could the mp3 showed up in the download box and I would double-click it and it would automatically open in itunes. Now, the mp3 shows up in the new download bar and I can't open it directly to itunes. Then when I try to "open containing folder" nothing happens. I've tried multiple files, checking for Firefox updates, and restarting my computer.

I download mp3 files with the Firefox add-on DownloadHelper. Before the most recent Firefox update, I could the mp3 showed up in the download box and I would double-click it and it would automatically open in itunes. Now, the mp3 shows up in the new download bar and I can't open it directly to itunes. Then when I try to "open containing folder" nothing happens. I've tried multiple files, checking for Firefox updates, and restarting my computer.

Tutte le risposte (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Starting in Firefox 21, MP3 media (MPEG-encoded media) can be played using the built-in HTML5 player and the encoding/decoding bits supplied by Windows. It may be that DownloadHelper is not compatible with this change.

To switch off that new feature, try the steps in this thread: How to disable the built-in media player in FFv21?

Does that fix it?

You might also check for updates to DownloadHelper in case they're on top of this already.

nwierzba14
nwierzba14 Utente che ha posto la domanda
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That didn't help =( But it turns out that I can't seem to open other files from the download window in firefox. This includes files not downloaded with download helper. They don't open if I double click the file or click "open containing folder" Any ideas how to fix this??