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lost bookmarks, toolbar and history

  • 6 risposte
  • 2 hanno questo problema
  • 11 visualizzazioni
  • Ultima risposta di nueva

nueva
nueva
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I've just updated from Leopard to Snow Leopard and when I opened Firefox I got a message telling me to update it. Next time I find out that most of my bookmarks are missing, especially those that were not saved in a folder. Also my history and toolbar is missing. I'd really appreciate if anyone could help, thank you!

I've just updated from Leopard to Snow Leopard and when I opened Firefox I got a message telling me to update it. Next time I find out that most of my bookmarks are missing, especially those that were not saved in a folder. Also my history and toolbar is missing. I'd really appreciate if anyone could help, thank you!

Tutte le risposte (6)

kobe
kobe
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Hello,

Firefox automatically creates backups of your bookmarks, which can be helpful if your bookmarks are lost or missing. To recover them, follow the instructions below.

  1. Use one of these methods to open the Bookmarks Library window:
    • Click the Firefox button to open the menu and click on Bookmarks.
    • Click the Bookmarks menu and click on Show All Bookmarks.
  2. At the top of the Library window, click the "Import and Backup" menu and select Restore.
  3. Click the date of the bookmark backup you want to recover.
  4. In the new window that appears, click OK.
  5. Your bookmarks from the selected date should now be restored.

For more information, see the Restore bookmarks from backup or move them to another computer article. For other solutions, see the Recover lost or missing Bookmarks article.

Did this fix your problems? Please report back to us!

Thank you.

You should always update from mozilla.org

nueva
nueva Utente che ha posto la domanda
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Hi, thanks for your reply. When I click on "Bookmarks" the only options are: bookmark this page, subscribe to this page, bookmark all tabs and organize bookmarks. Can't see "show all bookmarks" anywhere. When I click on "organize bookmarks" the library appears completely empty, without any bookmarks or history. Please, help!

kobe
kobe
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Did you see the articles i had linked?

nueva
nueva Utente che ha posto la domanda
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Yes, I read them before posting my question and it did not help. Is there any other way to recover them? Thank you!

kobe
kobe
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you may have a http://kb.mozillazine.org/Locked_or_damaged_places.sqlite file.

nueva
nueva Utente che ha posto la domanda
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I decided to download the latest version of Firefox for mac (it turned out the update message I got downloaded a different version) and everything got back to normal! Thanks for your help anyway. Cheers.